Privacy Policy

We collect only what we need to run your account, deliver courses and process payments:

• Mobile number — your login ID. We send a one-time password (OTP) to it on WhatsApp. We never ask for or store a password.
• Learning activity — topics you open or complete, tests you attempt, your answers, scores and time taken, so we can show your progress and history.
• Purchase records — which courses or combos you bought, the amount, date, and the Razorpay order/payment IDs.
• Device identifier — a random ID generated by the app on your device, used only to enforce the single-device rule on purchased courses when it is enabled.
• Optional information — a reason you give when requesting account deletion, and anything you send us in support emails.
• Basic technical data — app version and error logs, used to fix bugs.

We do not collect your contacts, photos, files, precise location, or card/UPI/bank details.

Payments are processed by Razorpay. When you pay, you enter your card, UPI, net-banking or wallet details directly in Razorpay's secure checkout. We never see or store your card number, CVV, UPI PIN or banking passwords. We only receive confirmation of the payment (status, amount and payment ID) so we can unlock your course. Razorpay's handling of payment data is governed by its own privacy policy.

• To create and secure your account and send login OTPs on WhatsApp.
• To deliver purchased courses and show your progress, test history and purchase history.
• To process payments, prevent fraud, and handle refunds.
• To enforce purchase and device-access rules for paid courses.
• To respond to support, refund and deletion requests.
• To improve our courses and fix bugs.

We do not sell your personal information, we do not use it for advertising, and the app shows no third-party ads.

We share data only with service providers that help us run AptiX, and only what they need:

• Razorpay — payment processing (order amount, your mobile number for the checkout receipt).
• Fast2SMS / WhatsApp — to deliver your login OTP (your mobile number and the OTP).
• Hosting / cloud providers — to store our database and run our servers.

We may also disclose information if required by law, court order or a government authority, or to protect the rights and safety of our users and AptiX.

• Data is sent over encrypted HTTPS connections and stored on secured servers.
• Login sessions use signed tokens, and OTPs are stored only as one-way hashes that expire after 10 minutes.
• Access to the admin panel is restricted to authorised TechByteX staff.

• Account, progress and purchase data are kept while your account is active.
• OTP records are short-lived and expire within minutes.
• When you request deletion, your account and associated data are permanently deleted within 7 days.
• We may keep limited payment/transaction records where required by tax or accounting law, and a minimal record that a deletion request was completed.

• Access and correction — contact us to know what data we hold about you or to correct it.
• Deletion — request deletion from the app (Profile → Request Account Deletion) or by email. See the Delete Account page for step-by-step instructions.
• Withdrawing consent — you can stop using the app and request deletion at any time.

AptiX is meant for students preparing for competitive exams. Users under 18 should use the app with the involvement of a parent or guardian, who should make any purchases. We do not knowingly collect data from children under 13. If you believe a child has given us data without consent, contact us and we will delete it.

We may update this policy from time to time. Changes are posted on this page with a new "Last updated" date. Continued use of AptiX after changes means you accept the updated policy.

For privacy questions, requests or complaints, contact us:

• Email: techbytexsoftware@gmail.com
• Phone / WhatsApp: +91 88272 19873
• Support hours: Monday to Saturday, 10:00 AM – 6:00 PM IST